Project info
TIMELINE
240 hs
TEAM SIZE
2 - 4
EMPLOYEES
20 +
Javascript
SC Extensibility API
Sass
Netsuite
Shopify
Their extensive experience in the industry allows them to curate a wide range of items suitable for all levels of expertise. From assisting pro builders in finding the perfect supplies for any job to empowering homeowners in creating a cozy and inviting living space, they are committed to providing exceptional support and guidance. With their dedicated team of DIY professionals, they strive to be your go-to destination for all your project needs, no matter the scale. DIY Home Center approached us with a recurring challenge faced by their business and sales department: customers struggling to find the correct deck plugs and screws for their decks, based on brand and color. Prior to DeckMatch, the existing solution relied on cumbersome Excel files shared by the brands, leading to confusion and frustration. DIY Home Center aimed to set itself apart from competitors by offering a user-friendly tool that allowed customers to easily search and select the right items for their decks based on brand and color.
Solution
The challenge was to develop a customer-centric solution that provided a seamless and intuitive deck plug and screw selection experience.
The challenge was to develop a customer-centric solution that provided a seamless and intuitive deck plug and screw selection experience. The tool needed to integrate with the existing NetSuite records containing the necessary information while ensuring logical functionality and optimal search engine optimization (SEO) positioning.
Following a detailed technical document provided by DIY Home Center, outlining the desired features and utilizing the NetSuite records, we embarked on developing DeckMatch. The tool was designed to empower customers to independently search for the deck plugs and screws they needed, specifically targeting brands and colors. Our team conducted a thorough requirement analysis to ensure all aspects of the solution aligned with DIY Home Center's vision and requirements.
Implementation
With a focus on user experience and functionality
With a focus on user experience and functionality, we crafted an intuitive and user-friendly interface for DeckMatch. The tool seamlessly integrated with the NetSuite records, ensuring accurate and up-to-date information on deck plugs and screws. To maximize visibility and reach, we optimized the SEO positioning of DeckMatch, enabling customers to easily discover and access the tool through search engines. Throughout the development process, we maintained open communication and collaboration with DIY Home Center to ensure their expectations were met.
Results
The implementation of DeckMatch yielded significant benefits for DIY Home Center and its customers
Enhanced Customer Experience: DeckMatch provided customers with a simple, self-service tool to find the right deck plugs and screws based on their preferred brands and colors. This streamlined and efficient process improved customer satisfaction and reduced the likelihood of errors or mismatched products.
Improved Efficiency and Accuracy: By replacing the cumbersome Excel file system, DeckMatch eliminated confusion and reduced the time and effort required to find the correct deck plugs and screws. Customers could now navigate through the available options with ease, making informed decisions and achieving precise matches.
Competitive Advantage: DeckMatch positioned DIY Home Center as a leader in the industry, differentiating itself from competitors. The user-friendly tool and optimized SEO ensured increased visibility and attracted a wider customer base.
How to Color Match Your Deck Fasteners
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