Project info
TIMELINE
300 hs
TEAM SIZE
2 - 4
SKUS
20,000 +
SuiteCommerce
Extensibility API
Slick Slider
SuiteScripting
With a passion for enabling both professional builders and homeowners to achieve their project goals, DIY Home Center has been a trusted source for quality products and personalized service since 2004. Their extensive experience in the industry allows them to curate a wide range of items suitable for all levels of expertise. From assisting pro builders in finding the perfect supplies for any job to empowering homeowners in creating a cozy and inviting living space, they are committed to providing exceptional support and guidance. With their dedicated team of DIY professionals, they strive to be your go-to destination for all your project needs, no matter the scale.
Overview
In collaboration with DIY, a leading supplier of home improvement products, we embarked on a transformative project to introduce a groundbreaking online tool called "Pergola Planner." This innovative tool revolutionized the way customers personalize and build their own pergolas. With its user-friendly interface and seamless integration into DIY's website, Pergola Planner empowered users to effortlessly create customized pergola designs tailored to their specific preferences.
Challenge
Identification of needs
Prior to the implementation of Pergola Planner, customers faced limitations in customizing their pergolas. DIY offered only pre-made and prefabricated pergolas, restricting customers from personalizing their designs. DIY recognized the need for a solution that would enable customers to create unique pergola configurations, with varying dimensions, bays, and accessories.
The challenge was to develop a user-friendly tool that seamlessly integrated with DIY's existing infrastructure, providing customers with an intuitive and engaging pergola customization experience.
Solution
Crafting Pergola Planner
We collaborated closely with DIY to understand their vision and requirements for Pergola Planner. Leveraging our expertise in web development and user experience design, we created an intuitive and interactive online tool. Pergola Planner allowed customers to select the desired dimensions, configurations, and optional accessories for their pergolas. Behind the scenes, a robust backend system integrated with DIY's inventory to calculate the total cost and generate comprehensive plans for customers' personalized pergolas.
Implementation
Integrated with DIY's Site
Our team meticulously designed and developed Pergola Planner, ensuring a seamless integration into DIY's website. We focused on creating a visually appealing and user-friendly interface, incorporating modern web technologies and responsive design principles. Throughout the implementation process, we collaborated closely with DIY's team, gathering feedback and refining the tool to meet their specific requirements. Rigorous testing was conducted to ensure accuracy and smooth functionality, resulting in a seamless user experience.
Results
Benefits
The implementation of Pergola Planner delivered significant benefits to DIY and their customers:
Enhanced Customization: Customers could effortlessly design pergolas with up to 10 bays, selecting dimensions, accessories (such as hammocks or sunshades), and various color options. Pergola Planner provided a unique and tailored experience, allowing customers to create pergolas that perfectly matched their preferences.
Simplified Planning and Purchasing: Pergola Planner calculated the total cost of all selected items, including necessary Linx hardware, enabling customers to make informed decisions. The tool streamlined the planning and purchasing process, saving customers time and effort.
Improved User Experience: Pergola Planner's intuitive interface and step-by-step configuration process enhanced the overall user experience. Customers, both experts and novices in the building department, could easily navigate and personalize their pergolas without any technical expertise.
Integration with GA4: Pergola Planner seamlessly integrated with Google Analytics 4 (GA4), providing DIY with valuable insights into customer behavior, preferences, and conversion rates. This integration helped optimize marketing strategies and improve overall business performance.
Conclusion
Enhancing "DIY's" Offerings
Through the implementation of Pergola Planner, we successfully addressed DIY's challenge of enabling customers to create personalized pergola designs. The tool's user-friendly interface, seamless integration, and comprehensive customization options enhanced the overall customer experience. DIY gained a competitive edge in the market by providing a unique and convenient DIY pergola planning and purchase solution. Pergola Planner empowered customers to unleash their creativity and build their dream pergolas with ease, solidifying DIY's reputation as a leading provider of home improvement products.
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